As an FYI, messages about Site Issues, incorrect/nonfunctional Presale Codes, inappropriate content or behavior reports, information requests or even updates or edits to existing published information should go either to my inbox or should be reported by the 'report an issue' feature of the site.  Please do not send them to Renman, Jake, Joe, or the HQ Admin account--they may get lost in the shuffle that way.  I am here to address all your IncubusHQ site needs, regardless of what they may be.  In the case of inappropriate behavior or content, please message the entire moderation team ( with the issue so that we can all keep appraised of it.





Views: 7

Tags: siteissues, troubleshooting


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Comment by Sarahh (SHAFT!) on June 25, 2011 at 11:33pm

my codes are still not working, and i thought i was working with you to fix this that day.. hmmm screwing comps

Comment by monica nabity on June 23, 2011 at 12:42am
I have not recieved presale for SF show and just saw its in presale when i tried to go to link to get presales from my email it says it does not exist. Please please please help.
Comment by Jill Arinez on June 22, 2011 at 3:19pm
Hi! Just wanted to see if I could get the pre sale code for the San Francisco 10/9 show please! What do I need to do? Thanks!
Comment by Tammy Williams on June 21, 2011 at 10:53pm

I never received my pre sale code either, total bummer since tickets went on sale this morning for the Tampa show. Please help

Comment by Lucas on June 21, 2011 at 8:39pm
Thanks for responding :)
Comment by Lucas on June 21, 2011 at 7:23pm
I still haven't gotten my code for the Austin show. If there's any way I could get that I'd really appreciate it!
Comment by Mister Peanut on June 21, 2011 at 12:39pm
I was lost but now I am found. Thanks Lauren for clearing that up.
Comment by Lauren Clay (Mod) on June 21, 2011 at 12:00pm
Angela, you should have already gotten the code.  Give me a second and I will message you with the info again.
Comment by Lauren Clay (Mod) on June 21, 2011 at 11:59am
...ahaha that's kind of funny.  I will make sure that the rest of the team knows; I'm not sure what I can do about that since it's Eventful, not us, but thanks for the heads-up.
Comment by Renee on June 21, 2011 at 11:56am

Hi Lauren,

Just wanted to alert you to a ridiculously wrong piece of information that Eventful is sending out about the band's upcoming US tour.  I just got this email yesterday.  In it, Eventful advertises that Incubus is playing the Jisan Valley Rock Festival in both NYC AND Iceland on July 31, not South Korea.

Here's what they have down for that date, on the list of Incubus' tour venues:

Jul 31   ReykjavíkIceland Jisan Valley Rock Festival  
Jul 31   New York City Jisan Valley Rock Festival  


There's even a map of lower Manhattan showing where this supposed venue is located and a link to where you can book a hotel close by.


Thought you might like to know!






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